Shoppers Robbed, Managers Take No Action

Two women claim they were robbed at metro stores and the managers offered nothing more than excuses.

Thursday, December 18th 2008, 11:25 pm

By: News 9


By Rusty Surette, NEWS 9

OKLAHOMA CITY -- Two women claim they were robbed at metro stores and the managers offered nothing more than excuses.

One of the two women said it took less than a minute for the thieves to swipe her child's Christmas gifts while she was in the Wal Mart parking lot in Shawnee. After returning to the store, she asked the manager to call the police, but the store manager told her it was private property and therefore could take no action.

Instead, the woman called the police from home.

A similar incident happened to the second woman, who claims managers did little to ensure her safety or take action.

Oklahoma City Police said many larger businesses have company policies in place which limit what actions an employee or manager can take when a crime is committed.

"It's not ultimately the store's responsibility to contact us when an individual has had something taken from their shopping cart or something's been stolen that's of a personal nature or a personal item to that individual," Oklahoma City Police Captain Steve McCool said.

Oklahoma City Police Captain also said if a shopper is robbed at a business, he recommends contacting police first, then going to the store manager and notify them of what happened and what was taken.

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