Catoosa launches new 911 center to improve emergency response

Starting at 10 a.m. on Tuesday, June 4, all emergency and non-emergency calls within the Catoosa city limits and fire district will be routed through the city's new 911 Communications Center.

The change marks the end of a 28-year partnership with Tulsa County’s dispatch service and ushers in a new era of localized, high-tech emergency communications aimed at reducing response times and improving service.

Why Catoosa Made the Switch

Catoosa officials say the shift to a city-run dispatch center allows for faster, more efficient handling of local emergencies.

“Having a local dispatch, equipped with state-of-the-art equipment, staffed by local dispatchers who know the area, will better support efficient services when every second counts,” said Catoosa Fire Chief Denus Benton.

The decision follows the city's long-term vision of bringing critical services back under local control.

Inside the New 911 Communications Center

The 911 Communications Center is housed within the city’s new Public Safety Complex — a $22 million project funded by a 2022 general obligation bond.

The center itself costs $6 million and is staffed by nine certified dispatchers, overseen by a dispatch director. At least two dispatchers will be on duty 24/7, certified in OLET, APCO, Fire Service Communications and FEMA protocols across more than 20 public safety systems.

The new center will handle all law enforcement and fire-related calls originating within Catoosa city limits.

Medical calls will continue to be dispatched by Rogers County and Pafford EMS.

Updated Non-Emergency Numbers

As of June 4, residents should no longer use the Tulsa County non-emergency number.

Instead, new non-emergency lines have been established:

1. Police: 918-739-4001
2. Fire: 918-266-4611

Residents are encouraged to save the updated numbers in their contacts for quick access.