Internet provider double charged customer for 2 years

Wednesday, February 20th 2008, 9:30 pm
By: News 9

Our Consumer Watch Team finds a simple mistake can really be costly.

You may remember we met Rose Henderson at Consumer Protection Day. 

She brought us her bank statements after she noticed her internet provider had been double charging her for the last two years. She asked us for help getting her money back.

Watch what happened when we got involved in the featured video to the right.