Tuesday, February 4th 2025, 10:10 pm
Residents at Millennium Apartments went five days without running water after a mainline water fracture, property management told News 9 on Tuesday.
The incident began to unfold on Friday morning.
Morgan J. Fuld said he got an email from Millennium Apartments about an emergency water shut-off.
“At about 5 p.m., I get a video from a friend of mine down the hallway of water coming through the light fixtures in his room,” Fuld said.
The situation went from bad to worse, he continued. “We ended up being told three or four times, ‘the water will be back on tomorrow,’” Fuld recalled.
However, one day turned into five. “Luckily, my parents live 15 minutes up the road, so I’ve been able to go shower there,” Resident of two and a half years Gage Gocher started. “Our dishes—they're just piling up. No way to wash them.”
Not everyone had the same luck. “We all kind of pooled together getting gallons of water and water bottles and making do with what we had,” Resident Jake Milchesky remembered.
He added that he resorted to “Medieval Times” by giving himself a sponge bath.
Some residents managed to make light of the situation with a “flood watch party” flyer posted in one of the elevators.
On Tuesday, after Cardinal Group Management announced that crews restored the water, residents felt a mixture of gratitude and frustration. “They’ve gotten us donuts, Starbucks, Buffalo Wild Wings, Pizza, Chick-fil-A – So they’ve been taking care of us,” Gocher explained. “They’ve been putting out snacks, waters; red bulls.”
Others said they hope to see compensation for their troubles. “I’m expecting probably it’s going to be a direct rent reduction,” said Fuld.
In a statement to News 9, Cardinal Group Management said:
"Cardinal Group Management acknowledges the ongoing water service disruption affecting the Millennium community since Friday, January 31, due to a mainline water fracture. We understand the inconvenience this has caused and sincerely sympathize with our residents.
Since the issue was brought to our attention, our team has been actively working to resolve it as quickly as possible. We have provided consistent updates to our residents throughout the repair process and have offered bottled water and meals to support them during this time.
We are pleased to confirm that the water service has been fully restored as of 3:54 pm today. We will continue to monitor the system to ensure stability and will keep residents informed of any further updates.
We appreciate our residents’ patience and cooperation during this time. For further inquiries, please contact info@millenniumok.com"
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