AT&T: 911 Service Back To Normal In Oklahoma Following Power Iss - - Oklahoma City, OK - News, Weather, Video and Sports |


AT&T: 911 Service Back To Normal In Oklahoma Following Power Issue

Posted: Updated:
ENID, Oklahoma -

The statewide 911 operating system is back to normal after being disabled due to a power issue Wednesday, AT&T officials said.

Enid police issued a statement Wednesday afternoon, saying the outage was caused by a power surge and major fiber line cut in the Oklahoma City area. Police say the system allows for these kinds of adjustments. Dispatchers can still receive calls that come in on the 911 lines and will transfer them to the appropriate response agencies as needed.

An AT&T Spokesperson said the power issue temporarily affected some calls Wednesday morning in Enid, Shawnee, and some other area emergency call centers. Affected centers rerouted calls and technicians quickly resolved the problem after isolating the power issue.

The AT&T Spokesperson said in a statement, "We place the highest priority on the safety of our customers and the communities we serve. We apologize for this disruption in service. We are still investigating the root cause that was related to a power issue in a facility in the Oklahoma City area. There was separate fiber cut outside of Oklahoma City that affected some local wireline and wireless customers, but was unrelated to the 911 issue. Call routing was affected for approximately two hours with the issue beginning shortly after 10 am and service being restored by 12:15 p.m."   

Special Features

iPhone App

Get breaking news, weather, sports & video directly on your iPhone.


Breaking political news & the latest headlines from the state capitol & D.C.


See where weather is happening using our live interactive radars.


Spend your money wisely with reviews of new tech gadgets & the latest news in technology.

TV Schedule

Need to know what's on TV? Check out our television schedule.

Live Radar

WARN Interactive

Special Coverage

  • Bridge Tracker

    How safe are Oklahoma's bridges? Use Bridge Tracker to find out now.

  • Fallen Heroes

    News 9 honors our fallen Oklahoma heroes. View our interactive timeline.

  • Murrah Bombing Timeline

    Learn more about the events leading up to and following the bombing.

  • Storm Zone

    Watch tornadoes tear across Oklahoma and learn how to stay safe!

  • Traffic

    Tired of waiting for a traffic report? Get it now with our Live traffic map!

Powered by Frankly
News 9
7401 N. Kelley Ave.
Oklahoma City, OK 73111 is proud to provide Oklahomans with timely and relevant news and information, sharing the stories, pictures and loves of Oklahomans across our great state.
All content © Copyright 2000 - 2018 KWTV. All Rights Reserved. For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.