For immediate on-air and online closed captioning assistance, contact KWTV-DT at telephone number 405-841-9197, fax number 405-841-9907, or by email to CaptionProblems@News9.net.

For written closed captioning complaints or non-immediate assistance, contact Kim Eubank, Director of Programming at  405-841-9920, fax number 405-841-9135, email Kim Eubank, or by mail to 7401 North Kelley Avenue, Oklahoma City, Oklahoma 73111.