By Amanda Taylor, NEWS 9

A metro family buried their mother 10 years ago and they're still waiting for the grave marker to be delivered.

When Sandy Gill said a final goodbye to her mother she wanted to give her a grave marker with a very special scripture.

"It says her children arise and call her blessed," Gill said.

But in 10 years, the scripture's never made its way off the paper.

Sandy's mom was buried at the Lilac Hill Memorial Gardens in Moore, right next to her husband. You wouldn't be able to tell because the grave isn't marked.

The family said they paid about $250 for a bronze marker a decade ago.

Sandy said every month she's tried to call the property manager. Her calls have not been returned, but ours have.

The owner, Warren Fishburn, has been facing some tough times of his own.

"I'm an 80-year-old cancer patient and I don't always get everything done when I'm supposed to get it done and I don't like to make excuses," Fishburn said. "Whatever she needs to be happy, we'd be glad to do it."

He was very sincere and we're going to get him all the information he needs so he can order a new marker.

If you have a problem Amanda can help you with, call the Consumer Watch hot line at 841-9921.