City Of Tulsa Provides Update On Weekend Ransomware Attack

Sunday, May 9th 2021, 10:21 pm
By: News On 6

TULSA, Oklahoma -

The City of Tulsa said it is experiencing technical difficulties after a ransomware attack over the weekend.

The city said no customer information was compromised, but residents will experience delays in its network services. Many of its internal systems have been shut down by the city's information technology and security teams out of an abundance of caution.

Emergency services such as 911 and the city's public safety response will continue as normal.

In the meantime, Tulsa's Animal Welfare is closed to the public and will operate by appointment only. Those interested in adopting or surrendering can call (918)-596-8001 to make an appointment. Field services will continue for emergency calls.

Municipal courts will be open Monday with all dockets continuing as scheduled. Visitors who would like to make a payment should bring their citation along with them.

Any late fees or warrants for failure to pay will not be assessed for payments due between May 10-14.

The city said municipal courts and city hall services can only accept cash, checks or money orders as payment options at this time.

Tulsa's 311 will be able to answer calls, but its services will be limited. The city said it expects a higher than normal call volume.

If you are trying to register a new account for utility billing, this function is currently unavailable. Residents can, however, make a payment on your account and view your bill as a guest as long as you have your new account number, customer ID and the name on your account exactly as it appears on your bill.