Water Problems Reported Across Oklahoma City, City Says


Tuesday, February 16th 2021, 8:13 pm
By: Ryan Welton


OKLAHOMA CITY -

Water customers across Oklahoma City are reporting low-to-no water pressure, and the city has acknowledged the problem Tuesday night in a tweet.


In the tweets, the city said:

We are aware of low to no water pressure across our system. The power outages and extreme temperatures in Oklahoma City are causing water service interruption and low water pressure for customers.
We are constantly monitoring the situation and working to resolve issues. Our water treatment plants are running at typical summer demand levels, so customers should conserve water.
Our crews are helping to turn off water for thousands of customers who are experiencing private line breaks. The Utilities Department has received a high number of calls for water outages that may be from frozen pipes.
Our Utilities Department recommends the following steps to protect pipes and determine if water outage is due to frozen residential pipes.
Leave your cabinet doors open to allow warm air to circulate. Do not try to use open flames or boiling water to thaw pipes. Know where your water shutoff is in case of an emergency.

To help the city manage all the outage reports, instead of calling them, email them at water@okc.gov or visit their utilities customer service portal.

The city also shared some ideas for helping alleviate problems:

To help alleviate pressure on our water system and help improve pressures overall during this extreme cold please do not use high-water demand appliances such as washing machines or dishwashers.
Our crews are helping to turn off water for thousands of customers who are experiencing private line breaks.
The Utilities Department recommends the following steps to protect pipes and determine if water outage is due to frozen residential pipes.
  1. Leave your cabinet doors open to allow warm air to circulate.
  2. Do not try to use open flames or boiling water to thaw pipes.
  3. Know where your water shutoff is in case of an emergency.

News 9 viewers have also reported water issues in Yukon, in the Calm Springs and Britton Farms neighborhoods.

If you're having issues with water in your neighborhood, you can let the News 9 newsroom know by texting us at (405) 645-9023.