OESC TO Begin 18 Month Plan Upgrading Digital Infrastructure

Wednesday, September 30th 2020, 7:45 am
By: Caleb Califano

The Oklahoma Security Commission has begun an 18 month process in updating is technological systems.

One of the biggest constraints the OESC faces, especially during the long unemployment lines in the summer, is outdated technology.

Executive director Shelley Zumwalt said it's about 40 years too old.

The OESC is expecting the online transformation project to be complete in the first quarter of 2022.

The goal is to streamline and modernize the system when it comes to claims and submission processing, risk management, employer claims and overall account management just to name a few.

In a statement Zumwalt said, “The previous technology modernization plan, the 5/39 Plan, was created pre-pandemic and did not anticipate the needs that arose with the pandemic. We're looking at this transformation and its requirements from the viewpoint of what we have learned from the past six months and we have reworked the previous technology plan to meet the greater need of the state's citizens for OESC services."

For the rest of 2020, the OESC will prioritize helping claimants through automation.

People will automatically prompted to renew their unemployment benefits, and even some of there data will be pre filled to help speed the process up.