Consumer Watch team confronts contractor

By Amanda Taylor, NEWS 9

Betty Wheeler trusted a familiar face when she purchased new siding and gutters for her Enid home.

The 78-year-old hired a man who advertises as a Christian. Last November she paid David Terrell, of Terrell's Siding and Windows, about $15,000 for siding, gutters and a warranty.

And as far as she was concerned they did a great job, but her son disagrees.

"They felt she's blind, she's not going to know what's going on," Larry Wheeler said.

The siding has already started to fall off. Other pieces are cracked. Gaps were left unsealed around the windows.

The guttering that was put up had to be replaced at Wheeler's expense. Workers put up stark white guttering that didn't match the house.

"She's 78-years-old," her son said. "She doesn't really have it to waste and not get a decent job."

Larry Wheeler said he called Terrell to come out and fix it since his mother purchased a warranty.

"His basic reaction was, 'sue me'," Larry Wheeler said. "Then he hung up the phone."

Others customers have sued Terrell. Suzanne Parish, also of Enid, sued and won, but Terrell hasn't paid her.

Last month, a Norman resident sued Terrell for about $1,500.  She won, but hasn't seen any money either.

The district attorney's office said the customers will have to file paperwork with their judge asking to have a hearing on Terrell's assets.

NEWS 9's Consumer Watch team tried to contact Terrell at his business, but it was vacant.  The landlord said he moved out about two weeks ago without paying rent.

So Consumer Watch Reporter Amanda Taylor went to confront Terrell at his home. Click on the featured video to watch the confrontation.