There was heartbreak for an 11-year-old girl whose birthday party was burglarized over the weekend. The girl was having a pool party at the Biltmore Hotel when her things were stolen.
The hotel was bustling Saturday afternoon as there were several birthday parties for young kids going on, but only one party ended in tears when thieves broke into the girl's hotel room.
It was a picture perfect pool party for a birthday at the Biltmore Hotel. That is until thieves stole the show.
"My friend got a phone call and they said that her card was being used," said Jessica Lind.
So Lind went back to the room she got for her daughter's birthday party and noticed her things were gone.
"They took every last dime, in just the matter of maybe an hour. Then I had seven hysterical, frantic girls on my hands," Lind said.
Another mom, Whitney Falkner, had $1000 wiped from her bank account. Birthday girl Kaylee Shope had both her phone and sense of peace stolen.
"It made me feel scared and upset. I don't know why someone would do something like that. It just didn't make any sense to me at all," she said.
Her family was right in front of the sliding door to their room by the pool.
"We locked everything, so they had to have come through the front door. So they would have had to have a key. So we really think it was somebody who worked there," Lind said.
She reported it to Biltmore Hotel management and the police.
"All these kids everywhere and then we see prostitutes coming in, so we just packed up and left as quick as we could," she said.
It was a shock to what the Blanchard family thought was a kid-friendly hotel. Lind's sister had stayed there numerous times before without incident.
"It was just awful. Just getting out of the hotel made me happy because it was scary," Shope said.
Shope says the pictures taken on her phone are irreplaceable. She recently went on a trip to Washington D.C. a part of the Gifted and Talented program and had photos of the Vietnam Memorial, pictures of her first concert at Frontier City and many of her baby brother starting to crawl. The pool party of her dreams was ruined and it is something she'll never forget.
"I look out through the sliding glass door and see all the other kids having fun, and I think, why me? I've never done anything."
The family did file a police report, but so far, no suspects have been identified in this case. If you have any information, call police.
The Biltmore Hotel manager was not available for comment. The family was told the money for their stay would be refunded.