This story is a tough one. There's no way both sides can be telling the truth. The only way anyone would know who was being honest would be by looking at the contract. Unfortunately, this is one of those times that no contract was ever drafted.
So before you let anyone begin on a home repair project, write up a contract. It can be handwritten, but it needs to include some key pieces of information.
The Federal Trade Commission has put out some tips, and through my experience, they are useful ones:
The agreement should be clear, concise and complete. Before you sign a contract, make sure it contains:
For more information on home improvement projects, check out this link: