Frustration is brewing in Moore over what residents are perceiving as wide-spread miscommunication and confusion as victims try to reclaim their property days after the deadly tornado.
Those residents say authorities are not on the same page when it comes to granting access to the hard-hit areas. Residents say they appreciate officials standing guard, but admit it becomes stressful when a member of one agency allows access and moments later another agency tells them to leave.
Tornado victim Susan DeWitt was at her home Thursday collecting items, but was worried she would soon be forced to leave. Her home, although heavily damaged, is still standing. She is spending valuable time collecting her children's toys and other belongings.
"We're supposed to get rain … for the rest of the week, and I'd like to be able to just get it done now," Susan said.
Susan says she never knows when her cleanup process will be interrupted because of what she and others believe are different orders being given by individual agencies.
"Everywhere you turn, you have one type of authority telling you could do this and another authority coming back saying no you can't," Susan said.
Agency leaders tell News 9 the rules are set forth by the City of Moore, but admit some officers feel compelled to bend the rules for compassionate reasons. Moore officials say strict limitations are in place for safety reasons. Susan says she just wants the ordeal to be over.
"The stress has been bad," Susan said. "I still do appreciate everything that they are doing to help."
Late Thursday, Moore officials told News 9 checkpoints will be gone indefinitely starting at 7 a.m. Friday.