Phone company works to correct bill - News9.com - Oklahoma City, OK - News, Weather, Video and Sports |

Phone company works to correct bill

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Denise Mankin switched from Cox to AT&T after she said a sales rep told her AT&T would pay her termination fees. Last week NEWS 9's Consumer Watch team talked to the phone company about her $1,000 bill. Denise Mankin switched from Cox to AT&T after she said a sales rep told her AT&T would pay her termination fees. Last week NEWS 9's Consumer Watch team talked to the phone company about her $1,000 bill.

Recently, the Consumer Watch Team reported on consumers questioning the sales tactics of a major telephone company. After the story aired, the phone company in question investigated into their sales practices.

NEWS 9's Amanda Taylor shares the results of the investigation in her Consumer Watch report.

Click on the video to the right to view the Consumer Watch report.

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