OCC, OG&E Warn Against Utility Scam - News9.com - Oklahoma City, OK - News, Weather, Video and Sports |

NEWS

OCC, OG&E Warn Against Utility Scam

Posted: Updated:
[File Photo] [File Photo]
OKLAHOMA CITY -

Officials with the Oklahoma Corporation Commission (OCC) and Oklahoma Gas and Electric Company (OG&E) are warning Oklahomans of a sophisticated consumer scam targeting utility customers in Oklahoma and most likely in other states as well.

According to the OCC, the scam begins with a very realistic-sounding phone call to a utility customer warning of an overdue payment. There is a call-back number, and when that number is called, the consumer hears a greeting that is identical to the real greeting used by the utility company. In fact, officials said it is probably the actual greeting used by the utility, and recorded by the scammers for their use.

The consumer is then put in touch with a “customer service” person, who will request a credit card number, according to OCC. 

OCC Public Utility Division Director Brandy Wreath said the scammers are well-versed in details regarding the utility.

“We spoke to these fake “customer service” reps as part of our investigation. They even knew the location of OG&E headquarters,” said Wreath. “The tip-off is that they will ask for the last four digits of your account number, and for a credit card number. Real utilities already have your account number, and any initial contact regarding past due accounts is done by mail.”

The scam was uncovered as part of a regular audit the OCC Public Utility Division (PUD) does of social media looking for signs of deceptive practices and consumer scams. Wreath said in this case, it appears the scammers have moved on, apparently concerned over the attention given them by PUD investigators.

“The greeting on the number now is not the OG&E greeting, but rather that of an out-of-state utility,” said Wreath. “But there’s no doubt they may try again in Oklahoma using another utility name.”

  • NewsMore>>

  • North Korea Threatens Hydrogen Bomb Test Over Pacific Ocean

    North Korea Threatens Hydrogen Bomb Test Over Pacific Ocean

    Kim Jong Un in an undated photo.Kim Jong Un in an undated photo.

    North Korean Foreign Minister Ri Yong-ho told reporters on the sidelines of the U.N. General Assembly that Pyongyang might consider testing a hydrogen bomb over the Pacific Ocean after the United States widened economic sanctions against the hermit kingdom.

    More >>

    North Korean Foreign Minister Ri Yong-ho told reporters on the sidelines of the U.N. General Assembly that Pyongyang might consider testing a hydrogen bomb over the Pacific Ocean after the United States widened economic sanctions against the hermit kingdom.

    More >>
  • 9 Things To Do This Weekend Around The Metro (Sept. 22-24)

    9 Things To Do This Weekend Around The Metro (Sept. 22-24)

    [File Photo][File Photo]

    It’s the start of the Fall season in Oklahoma, and hopefully the last time we’ll see temperatures in the 90s for the rest of the year. However, there is still time to take advantage of the warm weather, if you plan on doing things outside this weekend.

    More >>

    It’s the start of the Fall season in Oklahoma, and hopefully the last time we’ll see temperatures in the 90s for the rest of the year. However, there is still time to take advantage of the warm weather, if you plan on doing things outside this weekend.

    More >>

Special Features

iPhone App

Get breaking news, weather, sports & video directly on your iPhone.

Politics

Breaking political news & the latest headlines from the state capitol & D.C.

Radars

See where weather is happening using our live interactive radars.

Technology

Spend your money wisely with reviews of new tech gadgets & the latest news in technology.

TV Schedule

Need to know what's on TV? Check out our television schedule.

Live Radar

WARN Interactive
Powered by Frankly
News 9
7401 N. Kelley Ave.
Oklahoma City, OK 73111
News9.com is proud to provide Oklahomans with timely and relevant news and information, sharing the stories, pictures and loves of Oklahomans across our great state.
All content © Copyright 2000 - 2017 KWTV. All Rights Reserved. For more information on this site, please read our Privacy Policy, and Terms of Service, and Ad Choices.