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Consumer Watch: Oklahoma Company Helps Elderly Woman Left 'Stumped'

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A stump was left outside of an Oklahoma City elderly woman's home after she paid a company $500 to remove it. A stump was left outside of an Oklahoma City elderly woman's home after she paid a company $500 to remove it.
After the story aired, J&J Crosstimbers, Arborist Tree Service offered to remove the stump for free. After the story aired, J&J Crosstimbers, Arborist Tree Service offered to remove the stump for free.

Amanda Taylor, News 9

OKLAHOMA CITY -- Oklahomans once again stepped up when an elderly woman needed help after a local tree service cut down her tree but left the stump behind.

In December, Violet Mae Young gave Nationwide Tree Service $500 bucks to remove a tree from her front yard, but the crew left behind a crooked stump.

When she called Nationwide back, they told her they'd return to remove it, but two months later she said the company's owner hasn't come through.

"I would say, 'Brian Thornburg, I think you should come and remove this stump and let me give a good report and not a bad one.'"

Nationwide owner Brian Thornburg never finished the job, but another company did.

After seeing Young's story, J&J Crosstimbers, Arborist Tree Service contacted the News 9 Consumer Watch team and offered to finish the job for free.

"We do this really quite frequently for people," said Ray Kellogg, J&J Crosstimbers, Arborist Tree Service. "I think that's what God told us to do."

Anyone needing tree work done should do three things. First, you should be the one contacting the business rather than they coming to you. Also, make sure they have liability and workman's comp insurance. That could protect you in case there's an accident. Finally check to see if they're a certified arborist.

Find out if a company has certified arborists

More: Consumer Watch: Tree Trimming Company Takes Tree, Leaves Stump Again

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