Consumer Watch: Foam Insulated Shed Leaves Family Cold

An Oklahoma family wanted to get an old shed insulated to turn it into a workspace. But when they get it sprayed with foam insulation, they were left with a cold, leaky shed instead of a warm new space.

Monday, December 6th 2010, 4:59 pm

By: News 9


Amanda Taylor, News 9

OKLAHOMA CITY -- Allen and Nancy Ryel's family has had a shed on their property for nearly 20 years. But the family has new plans for it.

"To make a man cave," Nancy Ryel said. "He's got projects. I got projects."

Although the shed is old, in April 2010 the Ryels learned about a way to seal it up and keep it from leaking. In fact, Integrated Foam Solutions guaranteed it. For $1,700 they'd spray an inch of foam on the walls and ceiling.

But the Ryels say they didn't get their money's worth. Nancy Ryel said some areas aren't sealed and other areas aren't thick enough.

The shed also leaks, something she said Integrated Foam Solutions promised it wouldn't do.

So Ryel called the company and said they admitted the foam was defective and they'd return to spray again, even asking her to label the leaking areas with spray paint.

But seven months later, they still haven't come back out. So the Ryels called News 9's Consumer Watch team.

"I was in hopes you would inform others so no one else would have the same complications as I do" Ryel said.

I tried to track down the owner of Integrated Foam Solutions, Lynn Cummings. That led me to Miguel Mendez who was an investor in the company.

"I'm out some money, yes and all my equipment was broken, "Miguel Mendez said.

Mendez said he's lost about $50,000 and hasn't seen or heard from Cummings in a couple of months.

So I went to Cummings' home. He wasn't there but his wife was. She told me the spray foam business has been out of business for months.

The Ryels just want the work done right or their money back.

"The road to perdition is paved with good intentions so it's either do it or don't do it," Allen Ryel said.

The investor, Miguel Mendez, said the product is good but it may not have been applied properly.

The Consumer Watch team also emailed Lynn Cummings with Integrated Foam Solutions and asked him why no one returned to finish the job at the Ryel's property. I never heard back from him, but do know he just filed for bankruptcy.

The owner of another local spray foam company recommended before hiring someone ask to see pictures of their work, get references and make sure the company has insurance.

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