Consumer Watch: Photographer Makes Good on Bad Wedding Photos

By Amanda Taylor, NEWS 9

OKLAHOMA CITY-- Newlyweds who had waited six months for their wedding photos, finally have the prints after their story aired on NEWS 9.

April Rhodes contacted Consumer Watch in August, when the professional photographer she hired for her wedding didn't deliver the quality prints she paid for.

What she got instead was a flash drive containing blurry or unusable pictures.

"It's been awful. I have people asking me, 'Where's your wedding picture?' I have a frame in our hallway that's been blank since the day after our wedding," Rhodes said.

One day after the story aired, the photographer, John Burchell, called Rhodes and asked to meet with her.

Burchell handed over the prints, which were better quality than the proofs Rhodes was given, and he refunded $200 of the $650 Rhodes had paid him.

Burchell told Consumer Watch that he apologized to Rhodes, and he did his best to make it right.

"We put our [wedding picture] in the hallway, finally. So that was exciting," Rhodes said.

Consumer Watch airs Mondays, Wednesdays and Thursdays on NEWS 9 at 10 p.m.

More:

• Consumer Watch: Bad Wedding Photos