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Complaint Sites Besides the Better Business Bureau

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OKLAHOMA CITY -- If you have a problem with a company or product, you now have more options than just the Better Business Bureau.

"Whether it is an appliance or a company or a car, or a Web site even that you are having issues with, you go to these sites and talk about your complaint, you vent a little bit, and of course consumers who are doing their own shopping around learn about it," said Rebecca Jarvis, CBS Economics Correspondent.

The sites then watch for problem trends and lawyers even check these sites so you could get in on any class action lawsuits

"If you're a consumer, and you want good information and unbiased information from other people, these are the places to go," Jarvis said.

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